Privacy and Data Policy
Data Controller (we): The Hospitality Business that will provide you (the user) with the requested service. Our identification and contact details are available on the website you used to make your reservation. They will also appear on our invoice that will be sent to you.
Data Compliance Officer: Not applicable to Data Controllers' activities.
User: You, who filled out the booking form or any other documentation related to it.
Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you (user), and/or answer the questions/requests made.
- Need to perform our contract with you, the user has the need to take measures at his/her request before entering into a contract.
- User consent, by checking the box of acceptance of the Terms and Conditions of which this privacy and personal data policy is an integral part.
Duration: We will store the data provided by you (user) for the time necessary to manage the reservation made, as well as the requested accommodation services. Once management is complete, your data will be kept for six (6) months. If you consent to receive marketing and/or commercial information, your data will be stored until you revoke your consent.
Processor: We have hired our partner Guestcentric Group (www.guestcentric.com) to handle the booking engine for our business. Guestcentric acts under our authority and we have signed a contract with the Guestcentric Group for the provision of its services. We instruct Guestcentric Group in writing how the processing should be done.
Data entities other than users: When the user (you) provides us with personal data belonging to a subject other than yourself, the user is then responsible for such acts, as well as for obtaining the respective consent of such subject for the provision of the your personal data.
Data Transfer: We do not transfer personal data to countries outside the EEA (European Economic Area).
Rights of data subjects: Data subjects can exercise their rights of access, rectification, cancellation and opposition by sending an email (or via the postal service), to the contact details of our booking website and our invoices.
Supervisory Authority: If a data subject considers their rights to be affected, they can also appeal to the competent supervisory authority of the Member State concerned.
More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en